wisma88 Terms and Conditions of Use

Account Registration Requirements

To register a wisma88 account, users are required to provide accurate, complete and up-to-date information at all times. The information provided during registration must match valid identity documents. Any attempt to provide false or misleading information may result in account termination without prior notice.

One Account Per User

Each individual is only permitted to hold one active account at wisma88. Holding multiple accounts is a serious violation of these terms. If a user has more than one account, wisma88 reserves the right to:

• Close all related accounts without notice
• Withhold or cancel all accumulated bonuses and winnings
• Report suspicious activity to the relevant parties

Identity Verification

wisma88 reserves the right to request identity verification at any time, particularly before processing withdrawals. Users may be asked to submit a copy of their identity card (MyKad), proof of address or other relevant documents. Failure to submit the requested documents within the specified timeframe may result in temporary account suspension.

Password Responsibility

Users are fully responsible for the security of their password and account. wisma88 recommends that users choose a strong password and not share their login details with anyone. Any activity that occurs through your account is considered your own activity, unless you promptly report a security breach to the customer service team.

Deposit Policy

All deposits must be made using a payment method registered under the same wisma88 account name. wisma88 accepts deposits via Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency including USDT, BTC and ETH. The minimum deposit for all methods is RM30. Any deposit made through a third party will not be accepted and may be subject to further action.

Withdrawal Policy

The minimum withdrawal is RM100 for all methods. Withdrawal requests are typically processed within 5–30 minutes after account verification is complete. wisma88 reserves the right to delay withdrawals for security review or identity verification purposes if required. The first withdrawal may take longer due to the standard KYC (Know Your Customer) process.

Transaction Security

All financial transactions at wisma88 are protected with SSL encryption. Users are advised not to share their e-wallet account details or banking information with anyone. wisma88 will not be held responsible for any losses arising from a user's failure to protect their personal financial information.

Cryptocurrency

For deposits and withdrawals using USDT, BTC or ETH, the transaction value will be converted based on the current exchange rate at the time the transaction is processed. Fluctuations in cryptocurrency value are beyond wisma88's control, and users fully accept the risks associated with changes in value during the transfer.

Bonus Wagering Requirements

All bonuses received must be wagered 10 times the bonus value before any withdrawal is permitted. For example, if you receive a bonus of RM200, the total wagering required to be completed is RM2,000. These wagering requirements must be met within the specified timeframe; failure to do so will result in the bonus being automatically forfeited.

Bonus Abuse

wisma88 closely monitors betting patterns to detect bonus abuse. Activities considered as abuse include contradictory betting, systematic low-risk betting solely to meet wagering requirements, and collusion between multiple accounts. Any violation may result in bonus cancellation and account termination.

wisma88 VIP Programme

The wisma88 VIP Programme has three tiers: Bronze, Silver and Gold. Weekly cashback is provided according to tier — Bronze up to 0.3%, Silver up to 0.7%, and Gold up to 1.0%. Progression to a higher tier depends on your betting activity and consistency. Cashback is calculated based on net betting activity within the specified weekly period.

Promotion Changes

wisma88 reserves the right to modify, suspend or terminate any promotion or bonus offer at any time without prior notice. Any changes will take effect immediately once updated on the website. It is the user's responsibility to check the latest terms before joining any promotion.

Prohibition of Fraud and Manipulation

Any form of fraud, use of automated software (bots), game manipulation, or attempts to exploit technical vulnerabilities in the wisma88 platform is strictly prohibited. Users suspected of involvement in such activities will have their accounts suspended immediately while an investigation is carried out. If fraud is proven, all funds in the account may be forfeited.

Account Closure and Suspension

wisma88 reserves the right to close or suspend any account for the following reasons:

• Violation of any terms in this document
• Suspicion of fraudulent activity or money laundering
• Request from a relevant authority
• Account inactivity beyond the specified period
• Registration of multiple accounts by the same individual

Disputes and Resolution

If there is a dispute regarding a game result, transaction, or account decision, users are advised to contact the wisma88 customer service team within 30 days of the date of the incident. wisma88 will investigate every complaint transparently and provide a response within a reasonable timeframe. wisma88's decision in any dispute is final.

Amendment of Terms

wisma88 reserves the right to amend these Terms and Conditions at any time. Users will be notified of any material changes via a notification on the platform or by email. Continued use of wisma88 services after the changes take effect is considered acceptance of the new terms.

Limitation of Liability

wisma88 is not liable for any indirect, incidental, or consequential losses suffered by users. This includes financial losses resulting from betting outcomes, technical disruptions beyond wisma88's control, or unauthorised access to an account due to the user's own negligence.

Applicable Law

wisma88 operates under an international licence. Any dispute that cannot be resolved through internal channels will be referred to a recognised arbitration body under the relevant licensing jurisdiction. Users are responsible for ensuring their betting activities comply with the laws of their country or region of residence.

Language and Interpretation

This wisma88 Terms and Conditions document is provided in Bahasa Melayu as the official version. Should there be any ambiguity or conflict in interpretation, wisma88 reserves the right to provide the final interpretation. Users are encouraged to contact the support team for further clarification on any provision that is unclear.